Step 01
CRM conversion
Lead becomes a patient and WithPatient activates.
Patient activated
The post-conversion layer for any CRM
From patient conversion to patient loyalty.
WithPatient gives medical-tourism patients one branded portal for travel, treatment, documents, AI aftercare, feedback, rewards, and referrals.
No CRM replacementWhite-labelPatient login
YOUR JOURNEY IS IN PROGRESS
Good afternoon, Heyer 👋
CURRENT STAGE
In treatment
Arrival→Treatment→Recovery
Your care team is with you every step.
Treatment
AI Care
Aftercare
Istanbul
Patient home
1
patient login
Everything the patient needs, under the clinic brand.
3
access levels
Management, coordinator and operational visibility.
∞
CRM possibilities
A journey layer designed to sit above any CRM.
Works with your existing CRM
Keep your CRM. Add the patient journey.
WithPatient activates after a lead becomes a patient and connects the clinic's existing workflow to one branded patient experience.
Zoho
CRM
bitrix24
CRM
HubSpot
CRM
●pipedrive
CRM
salesforce
CRM
Doktor365
Health CRM
Using another CRM? WithPatient is designed as an API-first journey layer, so the clinic does not need to replace its current system.
Activated when the lead becomes a patient
One journey. Six moments that matter.
No slow scroll story. Clinics understand the full product in one view.
Step 02
Travel & arrival
Hotel, driver, plate, pickup and travel dates.
Arrival organized
Step 03
Treatment
Doctors, visits, treatment plan and documents.
Care coordinated
Step 04
AI Aftercare
Questions, reminders and coordinator access.
Recovery supported
Step 05
Experience
Feedback, complaints and smart review routing.
Patient voice captured
Step 06
Referral growth
Rewards create new patients inside the CRM.
Growth returned to CRM
The real patient portal
Travel, treatment and Istanbul—together.
Patients see their hotel, driver, vehicle plate, return transfer, coordinator, treatment plan, clinic contacts, Istanbul guide and aftercare from one calm, clinic-branded home.
Hotel & dates
Driver & plate
Treatment plan
Coordinator contacts
Istanbul guide
Aftercare center
TRAVEL & STAY
Your arrival plan
YOUR HOTEL
Pier Hotel
Jul 14 → Jul 16
RETURN TRANSFER
Kaptan
34 TRD 34
PATIENT COORDINATOR
Nadia Tamartash
Available on WhatsApp & phone
AI Care
Ask anything about your journey
Travel & coordinator
Istanbul Companion + AI
Istanbul becomes part of the patient journey.
Patients find everything they need around treatment: historic places, malls, beaches, restaurants, transport, translation, currency, emergency support and useful local apps.
ISTANBUL COMPANION
Everything you need nearby
Explore Istanbul
Curated for your treatment journey
Things to see
Historic places
Shopping
Malls & outlets
Beaches
Seaside spots
Food & cafés
Patient-friendly
Getting around
Metro & taxi
Useful apps
Local essentials
Ask WithPatient AI
Ask in your own language, any time.
Istanbul home
YOUR ISTANBUL DAY
Explore safely during recovery
CARE-AWARE GUIDE
Recommendations match your recovery stage
DISCOVER BY CATEGORY
Things to see
Beaches
Shopping
RECOMMENDED TODAY
Hagia Sophia
Historic · 45 min
Bosphorus cruise
Relaxed · 1.5 h
Zorlu Center
Shopping · Indoor
Translate
Currency
Emergency
Explore safely
THINGS TO SEE
Discover Istanbul
Iconic places selected around your treatment schedule.
Hagia Sophia
Sultanahmet
Blue Mosque
Sultanahmet
Galata Tower
Beyoğlu
Dolmabahçe
Beşiktaş
Basilica Cistern
Sultanahmet
Miniatürk
Eyüpsultan
Planned around your recovery
Distance and visit time adapt to your care stage.
Things to see
SHOPPING & MALLS
Shop, dine and unwind
Hand-picked places with comfortable indoor access during recovery.
Premium shopping
Dining & brands
View on map
Modern mall
Indoor comfort
View on map
Lifestyle center
Shops & cafés
View on map
Family destination
Food & leisure
View on map
Recovery-aware suggestions
AI recommends the right place for your treatment stage.
Shopping & malls
CLINIC PRIVILEGES
Offers for your stay
Trusted places near the clinic with exclusive patient benefits.
MY STAY IN ISTANBUL
Patient offers
Show the app to receive your clinic discount.
RECOMMENDED BY YOUR CLINIC
Nevada Cafe
Café
Espresso Lab
Specialty coffee
Halil İbrahim
Turkish restaurant
Near my clinic
Restaurants, pharmacy, ATM
Near my hotel
Useful places around your stay
Ask AI to find the right place
Clinic offers
TREATMENT & CARE
Your treatment journey
✓
✓
●
○
ConfirmedTrip readyIn treatmentRecovery
NEXT VISIT
To be confirmed
YOUR CARE TEAM
Büşra
Chief Dentist
Ahmed
Implantology
Buse
Prosthodontics
Duygu
Orthodontics
Treatment journey
AI aftercare + human care team
The clinic stays close after discharge.
Patients ask the AI questions, receive post-treatment notifications and always know which doctor or coordinator is responsible for their care.
Treatment-aware AI answers
Patients can ask recovery questions based on their journey.
Smart notifications
Medication, recovery and appointment reminders arrive on time.
Visible care team
Doctors and coordinators stay one tap away.
Intelligent reputation & growth
Resolve dissatisfaction privately. Reward advocacy intelligently.
Smart review protection
Satisfied patients can continue to Google or Trustpilot. Unsatisfied patients do not see public review links; the complaint is routed to service recovery, email and dashboard.
Public review path
Private recovery path
Reward & referral engine
Months after treatment, patients receive relevant rewards. Their referrals become new CRM leads automatically, carrying the referrer and campaign source.
New referral created
Registered directly in clinic CRM
Documents, feedback & management
Patient documents in the portal. Every signal in the dashboard.
Treatment plans, invoices and warranties remain downloadable for the patient. Satisfaction, complaints and journey alerts are recorded for management and emailed to the responsible team.
Treatment plan, invoice and warranty downloads
Management dashboard with three access levels
Email and dashboard alerts for important events
White-label clinic branding for every patient
RECOVERY HUB
After treatment
DOCUMENTS
Treatment Plan.pdf
Aftercare center
Healing tips, food guidance and checklists.
Latest update
How satisfied are you with your treatment journey?
Smile Rewards
Invite friends and unlock clinic benefits.
Progress & documents
White-label by design
The patient sees the clinic. The clinic runs on WithPatient.
The screenshots show a real clinic-branded implementation. WithPatient adapts the same patient journey to every clinic and CRM.
Clinic brand in front
WithPatient intelligence underneath
Turn your CRM patient into a lifelong clinic relationship.
Let’s map your real patient journey, aftercare model, feedback workflow and referral program.